Thousands of Etsy sellers have criticized the company for increasing the fees they have to pay for each sale. this increase from 5% to 6.5% of sales started on Mondaywhich prompted the Etsy seller, Kristi Cassidy, to call on sellers to close their online stores and customers will stop buying from the platform for a week.
More than 15,000 people have signed the petition. It is unclear how many retailers also closed their online stores. Etsy significantly increased its revenues during the pandemic and acquired Brazilian e-commerce platform Elo7.
“Etsy went bankrupt over the pandemic,” Cassidy said in the petition. “They followed these record pandemic pandemics by turning around and gluing them to their salespeople.”
There is also a contentious issue with the advertising program, which some sellers cannot opt out of, which, according to Cassidy, causes unpredictable selling costs. Additionally, she called on the site to crack down on sellers who resell goods they didn’t produce.
In a statement, an Etsy spokesman said the increased fees would help pay for efforts to address some of the issues Cassidy identified, including removing listings that violate company policies. “We are committed to providing great value to our 5.3 million sellers to help them grow their business while keeping Etsy a beloved, trusted, and prosperous marketplace,” said a spokesman.