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How To Fix Netflix Error Code M7111-5059 If You Have A VPN?

Netflix streaming service displayed on the phone

Sarah Tew / topwatchbest

If you are having trouble watching Netflix while using virtual private network you may see the error code M7111-5059 on your phone or laptop with the message: “Oops, something went wrong. Streaming error. It looks like you’re using an unlock tool or a proxy. Please disable any of these services and try again. ”

VPNs are legal in the USbut Netflix faces severe penalties if it fails to respect the licensing laws of each country in which it operates. That’s why Netflix oversees media distribution by enforcing geoblocks on services by detecting IP addresses. However, VPNs are designed to hide these IP addresses. They also prevent your ISP from seeing what you are watching and can protect you when viewing on shared Wi-Fi networks.

One thing to keep in mind: while people all over the world use a VPN with Netflix every day, Netflix can suspend or close any account it deems abusive. We don’t want this to happen to you, so be sure to read about your Netflix membership Terms of use.

Going to the chase, it’s possible your VPN isn’t good enough to outsmart Netflix’s auto-detection, or it’s just not set up with ideal streaming settings. There are several ways to change this. Here’s how.

read more: This VPN trick will let you watch Netflix shows while on the go

Why am i getting the Netflix error code M7111-5059?

There are two possible causes of a proxy error. Either Netflix has detected that you are using a VPN, or your home IP address is on one of Netflix’s blocked address lists. While the latter was a more common problem in 2021, receiving a proxy error message in 2022 most likely means your VPN has been detected by Netflix.

Netflix has been playing Whack-a-Mole with VPN users for years, and has recently stepped up its efforts to block viewers from streaming while protected by a VPN. Using a questionable VPN with limited obfuscation, few server locations, and a small list of IP addresses (these are most free VPNs) greatly increases the likelihood of being blocked. But even if you use the best VPN availableyou may still need to adjust a few settings.

1. Get a high-quality VPN

I don’t get paid from VPN providers, and I always prefer to point you to free open source tools whenever I can – but to bypass Netflix’s blockade, a VPN has to pay for servers in cities around the world, purchasing thousands of IP addresses for rotation use. First of all, I never recommend free VPNs, and when it comes to Netflix, they’re worse than useless. If you don’t have money, buy yourself some time! premium VPN test networks through trial periods.

If you’re a heavy streamer, I recommend ExpressVPN. Sure, it costs a bit more than average, but there’s a reason it’s still our top-recommended VPN. Whether you’re streaming from Hulu, YouTube, or Netflix, this thing is the beast against geoblocks. Has servers in 160 locations in 94 countries and each of these servers lists thousands of IP addresses. ExpressVPN also has specific features to improve media streaming, and an encryption protocol that is both discrete and lightning fast.

Spin, select the Lightway protocol from the settings menu, and connect to any city outside of New York City for the fastest and most reliable Netflix connection.

read more: ExpressVPN Review: Expensive but fast and great for streaming

2. Change the VPN server

If you are using a VPN through a server in a location with high traffic, you may have difficulty avoiding Netflix blocks. One of the easiest solutions is to completely close the VPN client, then reopen it and see what city your VPN connects to by default. Whatever the city is, avoid connecting through it when you’re trying to stream Netflix.

Instead, choose a medium or large city within a hundred miles of your default city. This should get you close enough to enjoy reliable infrastructure and services while also being away from the city with IP addresses that are commonly geo-blocked. For example, if you’re using ExpressVPN, avoid New York City servers and shoot New Jersey.

read more: The fastest VPN 2022

3. Clear your cache and cookies

When you sign in to Netflix and the service sees your IP address, it also looks for cookies and user identifiers in your browser’s cache. If the information contained therein does not match the location of your IP address, Netflix will display an error message. So, if you get error M7111-5059 when using a VPN, close your browser completely, restart the VPN, and follow these steps.

First, make sure Your browser is up-to-date and launched its latest version.

1. If you are using Google Chrome, open a new browser window and click 3-dot menu in the upper right corner.

2. Click More toolsthen click Clear browsing data.

3. You will see some fields that you can check. Check the following: Browsing history, Cookies and other site data and Cached images and files.

4. Click Clear datathen close Chrome and reopen it.

Now make sure your VPN is still connected, then go to Netflix in your browser.

If you’re streaming from your mobile phone, your phone’s cache data may still be causing problems. So, if you still can’t connect to your mobile after checking the rest of the steps, please close everything on your phone and then remove and reinstall the Netflix app before trying again.

read more: Clear cookies and cache from Android phone

4. Change the VPN protocol

All of the commercial VPNs we recommend have several encryption protocol options, which can be found in the settings or preferences menu. After finding the protocol settings in your desktop client or VPN application, select OpenVPN from the options, especially OpenVPN UDP if available.

If you are using ExpressVPN, switch to the service’s Lightway UDP protocol as the default choice, then close and restart the VPN client. If you are using a VPN on iOS when trying to watch Netflix, you may have a slightly limited choice. Check VPN protocol options for IKEv2.

Make sure you save your selection before shutting down the client and restarting the VPN completely. Then fully close and restart your Netflix browser or app after restarting the VPN.

read more: Best Mobile VPN 2022

To learn more about finding a compatible VPN to help you watch Netflix reliably, check out our guides: identifying the best VPN for your needswhat to look for in VPN for your smart TV and getting the most out of a mobile VPN.

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